Question 1

Do you offer custom sizes and frames for the artwork?

Accepted Answer

Yes, we do. All of our artwork can be tailored to suit your space - including custom sizes, frames, and colour schemes to match your interior. For bespoke requests, please email us at info@mickarthome.com.

Question 2

If I have a particular design in mind, can you recreate it for me?

Accepted Answer

Yes, absolutely. If you have a specific design, colour palette, or concept in mind, we can create a custom piece inspired by your vision.

Simply email us at info@mickarthome.com ()with your ideas or reference images, and we’ll be happy to discuss options, sizes, and any details to bring your artwork to life.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, including Visa, MasterCard, Maestro, and American Express. We also accept Apple Pay and bank transfers for your convenience.

You can also choose to pay with Klarna, allowing you to spread the cost into convenient instalments. For more details, please visit the Klarna website.

Question 4

Do I have to pay the full amount when placing an order?

Accepted Answer

We offer flexible payment options, including the ability to secure your order with a 10% deposit. The remaining balance is only due once you’ve approved the finished artwork and are completely satisfied with it.

To learn more, please visit our Deposit Payment (https://www.mickarthome.com/payment-options)page, or email us at info@mickarthome.com ()if you’d like to discuss your options.

Question 5

What is your delivery time?

Accepted Answer

Our artwork is delivered within an estimated 10–14 days. If you’re ordering a custom size or a more complex piece, delivery may take a little longer. We’ll keep you updated throughout the process and confirm your dispatch date once your artwork is ready to ship.

If you need something sooner, please visit our Outlet section, where selected pieces are available for dispatch within 24 hours.

For trade or B2B projects, please get in touch and we’ll provide specific lead times based on your requirements.

Please note: Delivery time can vary slightly depending on the artwork size, framing options, and seasonal demand. Rest assured, we will keep you informed every step of the way.

Question 6

How much does delivery cost?

Accepted Answer

We offer free UK delivery on all standard-sized artwork listed on our website.
For international deliveries, please contact us at info@mickarthome.com for a quote.

Question 7

Do you offer exchanges or refunds?

Accepted Answer

Yes, we do. If you’re not fully satisfied with your artwork, please email info@mickarthome.com ()within 14 days of receiving your order and we’ll be happy to help with an exchange or refund.

Please note that return shipping costs - including both delivery and collection - must be covered by the customer.

Question 8

What if my item arrives faulty?

Accepted Answer

If your artwork arrives damaged or appears to be faulty, please email us at info@mickarthome.com within 24 hours of delivery.

Include a detailed description and photographs of the item so we can assist you promptly.

MICKART

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